citalia manage my booking

For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . If you have any general trade support queries please e-mail [emailprotected] and we will get back to you as quickly as possible. The UK has recently adopted the European Health Insurance Card (EHIC). View or make changes to your flight, pick your seat or book extra baggage. Japan reopens to independent travelers. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. For further information, visit the ABTA website at https://www.abta.com. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. With stunning panoramic views across the gulf of Naples to Mount Vesuvius, the Grand Hotel President offers some of the best views in Sorrento in a peaceful setting. Well help you navigate the top sights and attractions of this wonderful island. Italian cities offer an enticing mixture of ancient monuments, breath taking scenery, exquisite dining and some of the best shopping in the world. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Explore one of the worlds most glorious cities before heading to Italys largest lake. We take every precaution to ensure that the descriptions of each property and facility are as accurate as possible at the time of publication. We cannot accept liability, or consider refunds for clients who cannot travel because of insufficient or incorrect documentation. Keep your details up to date so we can send you notifications about your flights' status, any disruptions, or if there's a chance to upgrade. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. No payments whatsoever shall be made in this respect as our contract with you is solely for the provision of accommodation only. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Booking reference number *. All supplements unless otherwise stated are expressed in 's and are per person per night. Everybody, including children and new born babies (who were not on a valid passport before 5th October 1998) must have their own individual passport to travel abroad. Our ATOL number is 0285 and our ABTA number is V4068. Certain electric items cannot be used in hotel rooms, such as water heating elements, kettles, irons, etc except those provided by the hotel. Tel: (020) 7408 1254) for details. Booking with Confidence terms and conditions. Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Offer is subject to change and can be withdrawn at any time. We cannot guarantee you will be seated together. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Payment details in respect of your holiday booking are updated every 24 hours, and may not be shown on pay your balance online until after this time. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Offer is subject to change and can be withdrawn at any time. Unlimited mileage Collision Damage Waiver Airport Tax City Surcharges Theft protection (not waiver, see below) Local taxes and VAT (at 21%) Vehicle License Fee, Deposit (you will be required to leave an imprint of a credit card on pick-up, please note that the person in whose name the vehicle is booked must be the person whose credit card is used) Garaging, parking, petrol and traffic fines Baby/child seat One-way fees Additional Insurances and Waivers Special equipment Supplement for drivers aged 25 years and under (payable locally) Personal Accident Insurance Additional driver charge. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf. Step back in time and enjoy spectacular scenery on board a luxurious train. We offer an extensive range of Italian destinations and accommodation types; so whether you're looking to help your customer with a luxury Italy holiday, a romantic city break, or a private villa - we're here to work with you to create the perfect holiday to Italy. Normal booking terms & conditions apply. - have difficulty moving quickly cannot sit in these seats. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. We will answer your call and thank you for your continued patience**, -Read our customer support FAQsfor help withcustomer support queries -. Booking with Confidence terms and conditions here. Where could you be heading to in the next few weeks? We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Use our easy 3 step holiday finder to discover your next Italian holiday. The Brunelleschi Hotel sits just moments away from Florences most famous sites, the domed roof of Cattedrale di Santa Maria del Fiore and Piazza della Signoria. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Terms and conditions apply. You can recover all your TUI and TUI fly trips from the account, giving you an overview of your future and previous trips. Specify dietary requirements, edit details, request and reserve seats. The period of use is subject to the discretion of the management. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Citalia cannot accept any liability should the airline subsequently refuse the use of a car seat. No food or baggage allowance is provided for children under two years old. For online bookings you will receive a booking request acknowledgement email the same day. Our offers include room upgrades and board upgrades. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Last / Family name (As in passport) Manage booking. Well help you navigate the top sights and attractions of this wonderful island. Company Number: 446617. The advice can change so check regularly for updates. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see ourTravel with Confidence page for full details. There are no maximum age restrictions. If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Company Number: 446617. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. We have been helping our customers discover the very best of Italy for 90 years now. Personal Security: The need to think about your own personal security in any destination is a fact of life, just as at home. If you fail to do so, we will have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Registered in England and Wales. Bedroom photography: The photographs do not necessarily depict the room type that will be allocated to you, which may vary in size, dcor and style from that shown. Your confirmation / invoice will specify exactly what is included in your arrangements. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Combine two of Italy's stunning lakes all in one trip. Offer is subject to change and can be withdrawn at any time. Well help you navigate the top sights and attractions of this wonderful island. New flights to San Francisco and Washington. Please check with the relevant embassy or consulate for up-to-date information. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please also refer to the CitaliaPrivacy Policy. We will make your arrangements to your exact requirements and quote / confirm your price (which may differ from the guide price, depending on your inclusions). Passenger Name Records (PNR) or Advance Passenger Information (APIS). For example, all the facilities in a resort might not be fully functional in early or late season. Compensation is not payable for such changes. You made a reservation through a travel agency -. Registered in England and Wales. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. We have no control over such works arising from a resort's growth in popularity and we are unable to anticipate the speed or the extent to which such development may occur. Company Number: 446617. Allow us to help you filter through our best holidays based on your desires and needs. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Private transfer means sole use of the vehicle, which may be a car or mini-bus. Please contact the agency who carried out your reservation for all change or cancellation requests. The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. 'Sitting together' may mean across the aisle or one behind the other. Offer is subject to change and can be withdrawn at any time. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. Take a look at our latest offers and start saving on your next luxury holiday today. Registered in England and Wales. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Public holidays and religious festivals may also affect the availability of resort and hotel facilities. Discover the new features. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Just fill in your details to confirm a quote - or to view, change or cancel a booking. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Well help you navigate the top sights and attractions of this wonderful island. Offers valid on 2023 travel dates. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Offer is subject to change and can be withdrawn at any time. Children under two years old on the date of return travel, pay from 30 provided that no aircraft, rail seat or sleeper is occupied. Some facilities, unless otherwise stated as included, may have extra local charges. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Eight day tour with an insight into one of Italys most stunning regions. Registered in England and Wales. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Single rooms: Despite the supplement payable for single accommodation, it should be noted that the size, standard and location of such rooms are sometimes inferior to those of other types of rooms, and may not have all the amenities we have described as being available in a twin room. Where sea views are described as front sea view this means the view from the bedroom window faces the sea. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Our ATOL number is 0285 and our ABTA number is V4068. I have changed my booking . Find my booking. Discover the real Italy by combining two or more places in one trip and save up to 150! Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Step back in time and enjoy spectacular scenery on board a luxurious train. Company Number: 446617. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. 01293 - Calls are charged at your provider's local or national rate. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. If a car in the group you require is not available, the car rental company reserves the right to supply a higher group vehicle at no extra charge. Hoteliers normally charge for the use of a cot and service and the cost must be paid locally. Where rooms have a sea view for which no supplement is charged, the nature of the views may vary from room to room. Theyre followed by Tuscany and Umbria, where vineyard-striped countryside and hilltop towns are the order of the day. Take a look at our latest offers and start saving on your next luxury holiday today. Manage all your AirAsia India bookings. If you choose to make your own way home and not accept or wait for your confirmed carrier to offer the rescheduled journey, we are unable to consider a refund of any accommodation, welfare or transport costs you incur, and cannot guarantee a refund of your unused costs. Should it be necessary for us to amend or cancel an accommodation only booking we cannot accept liability in respect to any costs you may incur in respect of any other service or product, including flights, you have purchased independently of Citalia. Agriturismo / Country House / Historic Residence. Its perfect for couples wanting to explore. Registered in England and Wales. Normal booking terms & conditions apply. Welcome to Citalia Online Payments The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Most hotels do not provide towels for use on the beach or at the pool. FLYING WITH US. Client deposit details can be viewed on the passenger details page prior to booking. You may have to pay a supplement if you wish to retain your room until the evening. Many hotels, especially in cities, are prohibited from changing their exteriors because of local legislation and cannot therefore alter the structure of room balconies, balustrades or windows to meet UK Building regulations recommended 1.1m. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Make the most of your trip abroad, get proper insurance and check out the Foreign, Commonwealth & DevelopmentOffice website atwww.gov.uk/fcdoto find out in a flash how best to avoid trouble. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Forms are also available to download from the Department of Healths website:www.dh.gov.uk/travellers. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. The UK Passport Service has to confirm your identity before issuing your first passport and from October 2006 will ask you to attend an interview in order to do this. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Don't have your booking reference number? Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. at its untouched best, plus there are plenty of glamorous resorts where you can relax in style. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. (*Our opening hours are Monday - Saturday 09:00 - 17:30). At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Follow us on Facebook also to keep up to date with everything that is new in the world of Citalia search Travelopia for Agents <iframe src="//www.googletagmanager.com/ns.html?id=GTM-T4S3C6" height="0" width="0" style="display:none;visibility:hidden"></iframe> Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Please refer to theterms and conditions here. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist Ask for Quote Request a Brochure Find a train booking; Change or cancel a rail booking; Seat Reservation Booking with Confidence terms and conditions, Booking with Confidence terms and conditions here. Booking Error | Citalia 01293 765055 Call us from 9am - 5.30pm Destinations Holiday Types Deals Inspire Me About Us Travel with Confidence Apologies, something has gone wrong Home Search error A problem has occurred whilst trying to put together your holiday. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food.

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