paypal case closed but no refund
In case history it says, closed by PayPal . Select Direct Deposit to view your Bluebird Account number and Bank Routing number. The follow-up emails are no more . Transaction not covered., After reviewing your case, we found that the reported transactions were not unauthorized and hence couldnt be covered under PayPal Purchase Protection. Here's how: Log in to your PayPal account. I asked " and my money" its fine you will get it back. The seller had initially told me not to return the faulty goods, he would send a replacement. Also once they close claimyou cannot open another about same transaction whatare we suppose to do. Online banking with no monthly fees No monthly account fees No minimum balance fees or requirements Fee-free overdraft up to $2004 on Chime Debit Card purchases 1 / 6 Member-first features Get paid up to two days early with direct deposit2. Fill out the form addressing your reason . I then saw on my PayPal account transactions a refund for $1975 pending until the 14th. Christopher Elliotts latest book is How To Be The Worlds Smartest Traveler (National Geographic). Request a Paypal refund correctly and get your money back FAST! Product Details The Master 76.2-cm (30-in.) After I opened the case the seller said she/he will refund my money through paypal but I had to close the case on ebay first because the paypal funds are frozen until I do so. What was happening when the eBay disputes process was introduced was that some customers were receiving a refund from both PayPal and eBay. I have few questions about paypal credit, because its a bit confusing just in case: by 5k$ i mean 5000$. I still haven't received any refund from PayPal, 5 days have passed . I would like PayPal to refund my $303. Chargeback: Buyer contacts their card issuer and requests a refund. Case: Hard Case FAIR - The item is in a well-used condition it may have light scratches or wear and need cleaning. Today with I see on my account, with no email from PayPal, see the case has been close. Naturally, the fastest option is paying directly with your PayPal account's balance, in which case the refund immediately gets transferred into your account. Follow the below instructions to handle PayPal dispute as a seller. And on case details it says .."The case was closed in your favor!" But no refund, no email no nothing from Paypal. i'm not sure if anyone can advise, as customer suppiort is closed for paypal and ebay currently. I bought an item for $1,975 back in June. I am a bot, and this action was performed automatically. He send me a message "I will refund when I get my money back from Royal mail, unless eBay decide to refund you prior to then refund. From my point of view if buyer or seller cannot process dispute which was opened by them self'sshould not effect other party which was communicatedand do everything to solve issue. I have had or done neither,so why have they done this and why haven't I received refund before dispute was closed.I have tried ringing seller,no answer and tried ringing papal and was on phone for 5 mins answering silly questions and then told to either hang up or return to main menu again.I am pulling my hair out.Why cant we just talk to people so we can explain problems.Anyone know how i can get my refund. What happens if there is no money in her account to refund me now? To appeal a case decision, navigate to the PayPal website, sign in to your account and click "Resolution Center," located at the top of the screen. Get Morning Report and other email newsletters. I phoned PayPal and a representative told me that my case was closed, but they would escalate it, and, if I wish, I could take the matter up with the local police. PayPal Refund Time. No, you do not always have to return the item if the seller does not bother to respond to a dispute. If you need to refund a PayPal transaction, you can do so in just a few steps from your "Activity" page: Click "All transactions.". Roma II massage table is ideal for students to use in the classroom or on the move. I tried explaing this when filing a claim but all I got back was that I broke the rules or something . Case Report Specification. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I . If you file a dispute with Paypal - and then escalate it to a claim, as Paypal encourages you to do - there is only one situation in which Paypal won't then immediately dismiss your claim, making it a win for a non-compliant, non-responsive, or just plain sleazy seller. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Cancellation Fee is to cover the credit card and PayPal fees that are not reimbursed to us when we issue a refund. So Im totally confused, no clue what to do next or what's happened to my $500. I then saw on my PayPal account transactions a refund for $1975 pending until the 14th. But when i ordered one for myself directly from SMARTER it arrived totally different, wrong HD size, etc, within a day i demanded a refund, they agreed, gave me the shipping label but as soon as i sent it i received another phone again, when i asked them about it thy said they rushed a replacementbut i refused and demanded they take this one back as wellit also had issues with the battery!, they again provided a label and i sent it back.. During this process Smarter called me and tried to convince me to try another phone, it was at this point that i decided to raise a paypal case and also contact my bank to know if they could get involved as the laws of returning an item even if i did not like it is 14 days., assuming the 14 day law was on my side all this would be over with fasterun fortunately it turned out to be a long story like yours.. After waiting ten days i got a call from SMARTER claiming that they will refund me only if i close the paypal case. If your initial attempt to resolve the problem with the seller is unsuccessful, you can escalate your case to a claim. From reviewing your account, we have found that the activity on your account does not stand out as unusual or suspicious and no evidence was found that a third party had accessed your account to complete the transaction.. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. No replacement and no more contact received. I do not believe PayPal really investigated my claim. He did a nice job on the interior windows. Total Length: 38 in . as soon as you open a case,PAYPAL/ebay will withhold the amount from her paypal account,but often seller does not have much money in her PAYPAL account,so Paypal will give her days to transfer fund into her Paypal account to refund you. About a month ago, I needed a motion activated s. I want a refund. "Transaction not covered.". But no refund. its fraud stealing however you look at it i am so angry but i wont give up. In order for us to reduce the likleyhood of this happening, any time a dispute is opened on PayPal and eBay, we would close the PayPal dispute and advise the customer to follow up with the dispute through their eBay account. Of course, you should not be liable for a transaction you never made. If you purchased your item on eBay, you may be able to file a claim with eBay by going to theeBay Resolution Center. PayPal should have carefully investigated your claim, and if the facts are as you say, refunded the $303. more than likely they were the ones who closed the account which could explain why no one at Chime . Claims and disputes life cycle. I was told by a rather, rushed sounding agent that, I have wait 10 days to open a case.I pointed out that their own costumer service agents opened the case, and if that was so why did he not say as much. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can respond to the PayPal dispute by communicating with your buyer directly through the message board in the dispute case. Case Closed, it says. Something needs done as i am obviously not the only person. Click the "Appeal" button next to the case you want to appeal. Why are there $900 in fraudulent charges on Saleh Tavassolis PayPal account? PayPal sent me an email saying the dispute will be closed in my favor because the seller has decided to issue a refund. I stressed more than once, that I was worried I had lost my mine, and that time frame was a problem for me. Buyers files disputes/claims directly through PayPal (Resolution Center or phone call) Dispute phase: The buyer and the seller can come to a resolution without PayPal's involvement . In this case, the buyer is claiming they ordered and paid for an item but didn't receive it. Name Address And Bank Bluebird. How to cancel a paypal transaction frommybank account. Item needs re stringing. Choose the dispute you wish to appeal and click on 'Appeal Button.'. We use intelligent software that helps us maintain the integrity . Closed paypal caes can not be reopened link. Transfer money online in seconds with PayPal money transfer. As of May 12th I have still not received a refund or any signs of a refund. thank you. Can I reopen a closed case? Tomorrow makes day 7 (day 6 for bank days) whenever I pay for something its within 2 days PayPal takes the money out of my account, thats why I fear she may have done something like that. So an item not received case that I had opened was closed in my favour on April 25. Yea hopefully. If you purchased your item on eBay, you may be able to file a claim with eBay by going to the eBay Resolution Center. Its the certainty. Your case was resolved in hours and on Christmas Day. I do not want wait 2 month for my money.I was told not to worry, I would get my money back no later then 20 days after the dispute had been opened . I tried to call Paypal back but there lined were closed ! :. PayPal snubbed me after a fraudster shut my account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you don't need your PRESTO card anymore, you can get a refund of the balance by returning your card. How do bogus charges show up on your PayPal account? All refunds are subject to a 4% processing fee. Hi, I have very similar problem but at this time I am seller. But four hours later, I received an automatic reply saying that they checked the transactions and everything is in order. Has anyone else been having a tough time getting a refund lately? I cant open new dispute refund from usenet.nl I signed up for trial on usenet.nl for 14 days but the the service is an scam. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If we're already reviewing your claim, you'll see . 1999-2023 PayPal, Inc. All rights reserved. my son then looked at the item on ebay and rang me to say it looks like a fraudulent listing. We encourage you to continue working with the seller to see if you can resolve the problem. Our staff is dedicated to provide over the top service, fresh ideas and exciting new ways to market business. By browsing this website, you consent to the use of cookies. i purchased a graphics card for my son on 12th April for 383. Not sure how it can have gone in your favour if you did not escalate to a claim and get paypals decision? Border security, tax relief and raises top list, NASA Spacewalk Sets Stage for Future Solar Power Systems, DOWN HOME WITH GALVESTON COUNTY DEMOCRATIC PARTY CHAIR, AMOCO Federal Credit Unions executive leadership team at its 85, Dickinson alum Chris Welch added more trophies, Dickinson High School livestock judging team. To contact Grubhub for a refund, you can email them at [email protected] or call them at 1-855-430-4287. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more information, please see our PayPal gives itself 10 to 14 days to investigate a claim like this. Obviously, you should never give your password to anyone. PayPal claims it thoroughly reviewed your claim for unauthorized account use. Due to increasing credit card fees and changes to PayPal's terms and conditions, anyone requesting a refund prior to a group break taking place will be charged a cancellation fee of 5%. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can you help me? I was robbed of my money on usenet.nl. Once a case is closed, it can't be reopened or escalated to a claim. A: Wow, that was fast. This report provides you with a regular view into the changes within your dispute and claim activity that might affect your daily . To which I got a very simple and confused "Yes I know. I still haven't received any refund from PayPal, 5 days have passed since the cased was closed in my favor. On August 22nd the items were received and on August 24th, the claim was closed in my favor with a full refund. and our So, the transaction in question was certainly not consistent with my history. I like the way you kept a careful paper trail. Emailed to paypal now couple times but all I get back is automatic emails which are not any good to me as not explain to my current problem. The process can include identifying and addressing the issue, facilitating communication between the buyer and seller, and finding ways to resolve the dispute in a mutually satisfactory manner. Is there a way to open it again? I used my bank account for the purchase and not a credit card ( wish I had so I could do a charge back). Unfortunately today it still says pending for the refund. I realise that you have already tried contacting customer services but if the case has been closed and you have still not received a refund, you should try contacting us again and we can investigate it further on your behalf. It all depends on your payment method. It was on ebay Germany. This content may be old or outdated. If paid with PayPal balance it should be instant or is bank payment, it may take 3-7 business days and will go back to your PayPal balance. I then called paypal and told them i was seeking a solution either via Paypal or the bank, so because i mentioned i called the bank (no case opened yet) paypal immediately claimed the bank was blocking them from refunding me the money., i asked the bank how long they would take to refund me and after they looked at the documents they said 45 days!, i was like no way..so they assured me they where not blocking anything in emails which i shared with paypal later., regardless, paypal after confirmed i returned the item they told me i had to wait up to 75 days for a refund!