how to return ebay item as guest

If you select Other, enter the carrier name. For more information, see our Condition of returned items policy. Many eBay sellers accept returns if you've changed your mind. First check the delivery information, and if the expected delivery date has passed, let the seller know that it hasn't arrived. eBay offers payment by credit and debit cards for most listings. I didn't have a PayPal account when I made the purchase and I had used my debit card. If the returned item is used, damaged, missing parts, or is damaged during return delivery because it wasn't packaged correctly, the seller might deduct from the refund to cover the loss in the item's value. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. You can find more information about returning an item in our article ongetting help with an item you bought as a guest. If you've already registered, sign in. Unfortunately I cannot receive a shipping label that is 4x6 from eBay I The content you are looking for has been archived. You have up to 30 calendar days from the estimated delivery date to report that an item hasn't arrived. If the seller states in their return policy that they don't accept returns, you can ask them to see if they'll make an exception. each item shipped, now i put on the last ad that there was a quantity of Fill in your shipping address, email address, and payment information. If you're responsible for purchasing the return shipping label, make sure you use a tracked service and add the tracking number to your return request. You can shop for most things on eBay without needing an eBay account, but you'll miss out on the benefits of being a member. 1 view | 10 similar | 0 following. You can also link your PayPal and eBay accounts so you dont need to enter your details each time you pay at checkout. Here's how to track your order as a guest: You'll see a delivery status bar with a delivery company, tracking number and the item's current location. https://postalnews.com/blog/2023/02/10/usps-seeks-to-replace-first-class-package-service-with-u Hi Guys, Can someone help me?I set up the store for the first time. So i have bought an item as a guest and it didn't arrived. If the estimated delivery date has passed and you're still waiting, report that your item hasn't arrived so the seller can help you out. Copyright 1995-2023 eBay Inc. All Rights Reserved. slip format and the old concise format. First check the delivery information, and if the expected delivery date has passed, let the seller know that it hasn't arrived. We'll automatically close a return request if there's been no activity. If the returned item is opened, used, damaged, missing parts, or is damaged during return delivery because it wasn't packaged correctly, some sellers might deduct from your refund to cover the loss in the item's value. The new packing slip format is too large for small packages and wastes a We need an option to choose between the new packing Your guest purchases will still be managed separately, but youll find all your future purchases in My eBay. However, we're here to help. If you're getting a refund, it will go back to your original payment method. Most sellers refund as soon as they get the item back. 14230 Hwy 281 North. Refunds go back to your original payment method and are typically available within 3-5 business days. If you need to return the item you bought, you can open a return request through the order confirmation email you received. Read our article about managing refunds and return requests. Your item didn't match the listing, or it arrived faulty or damaged. First: share to improve GetHuman8331130's odds. Videotape the party or event so the retiree can view it again later. To ensure all of our members have a great experience on eBay, most purchases are covered under the eBay Money Back Guarantee. Offer you a partial refund and let you keep the item This can be a good compromise when the seller doesn't accept returns, but wants to offer you a gesture of goodwill say if you ordered the wrong thing by accident. On that page, you can find "Return Item" in the middle of the page. If the estimated delivery date has passed and you're still waiting, report that your item hasn't arrived so the seller can help you out. Check the seller's return policy in the listing to see who is responsible for return postage costs. Item Package Dimensions L x W x H 7.8 x 6.7 x 3.6 inches : Package Weight 0.4 Pounds : Item Dimensions LxWxH 8 x 5 x 2 inches : Item Weight 0.4 Pounds : Brand Name The Adidas Mexico green jersey 2022 features the new crest of the Mexican national team, which was unveiled in December of 2021.White and red are also used for . If the item doesn't match the listing description, or if it is faulty or arrived damaged, you may be eligible for eBay Money Back Guarantee. If the seller doesn't respond or you're unable to resolve the issue with them, you can ask us to step in and help. If you like, you can add a message for the seller and add up to 10 photos. Find the email with the subject line starting "Order Confirmed". Trading Cards Image Detection Feature. For more information about how eBay decides the outcome of a case, see eBay Money Back Guarantee. When your return request is accepted, we'll send an email to your Messages - opens in new window or tab with the subject "Send the item back". Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, USPS to replace First Class Package, Retail Ground, Parcel Select with Ground Advantage Summer 2023. You can also see the status of your return by going to View order details in your order confirmation email, then selecting Resolutions. I sold a glass lid. Everything you need to know for your eBay business. If you want to return an item, or if there's a problem with your order, the first step is to let the seller know. Copyright 1995-2023 eBay Inc. All Rights Reserved. You can also select View order details in your order confirmation email to see the latest tracking updates. You can use your mobile number or Facebook, Google or Apple account to quickly sign up for an eBay account. View related content below. Sign out of this ID before trying to log on to the Guest order. When your return request is accepted, we'll send you an email with the subject "Send the item back". 2. Help with my eBay issue. Does the buyer refund money before or after the item is sent back on eBay? In most cases, if your order doesn't arrive, or is faulty or damaged, you'll get your money back or a replacement. If the item has been returned to the seller and they haven't given you a refund after 2 business days, you can ask eBay to step in and help. If you have a PayPal account, you can use it to pay for your items on eBay. You must be a registered user to add a comment. The subject line starts with "Order Confirmed". What to do if you provided an incorrect delivery address. Hey everyone! You can still register as an eBay member after youve bought an item as a guest. These items are shipped from and sold by different sellers. 4. Offer you a partial refund and let you keep the item This can be a good compromise when the seller doesn't accept returns, but wants to offer you a gesture of goodwill say if you ordered the wrong thing by accident. Here are the main reasons you might ask us to step in and help: Don't leave it too long to ask us to step in and help. Don't forget to seal up the item with packing tape. To create an account, select View order details in your guest order confirmation email and then select Register at the top of the page. Otherwise, register and sign in. Read our article on getting help with an item you bought as a guest. Promoted Listings Advanced. If possible, we recommend trying to collect your package from the original address. If you dont see the tracking information you can select Contact seller on the Order Details page and ask the seller if they will upload the tracking number. Returns, items not received, and refunds for buyers. What to do if you provided an incorrect delivery address. Here's how to add the tracking information to your return if you're using your own return shipping label: Go to the return request in Purchase History. Once you've opened a return request or reported that an item hasn't arrived, the seller should respond within 3 business days. Offer you a replacement or an exchange Some sellers may offer the option of returning an item for a replacement or exchange instead of a refund. Returning Items. Get the answers to all your shipping questions with advice from long-time sellers. You can: Tip This is the email we sent at the time of your purchase with all your order details. For sets and bundled items, if something's missing, you need to open a return request instead. new with tags | eBay Donna Ricco Cocktail Dress, ruffled hem navy size small. Read our article about managing refunds and return requests. If you can't find your eBay guest order confirmation email, contact us and we'll be happy to help. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! For more information about how eBay decides the outcome of a case, see eBay Money Back Guarantee. Sign up to receive discount offers and coupons to save on your next eBay purchase. References. Instead I get a letter size Learn everything from how to sign up for free to enterprise use cases, and start using ChatGPT . When the seller replies, we'll send you an email with details of the next steps. Check the listing to see the seller's full return policy, including how long you have to request a return and any other conditions. to cancel it? When an item doesn't arrive or you need to return something: Open a request to let the seller know that your item hasn't arrived, or that you want to return it. Signed in as a guest on Ebay and order items for a barbeque pit and received part . If the delivery address you provided during checkout is incorrect, select Contact the seller on the order page and see if they'll cancel the order. If you haven't received your item, you can check to see when it's due to be delivered. my order because shipping was more than they expected. Print out the return labels. When you locate the item, click on More Actions on the right side of the description and select Return This Item from the drop-down menu. Select your reason for returning the item. Is it normal Offer you a replacement or an exchange Some sellers may offer the option of returning an item for a replacement or exchange instead of a refund. You'll receive a confirmation email once you've created the request, which will include a link to view your return details. If your item arrives, or if you've changed your mind and no longer want to return your item, it's easy to cancel your request. You can add a message to the seller and also upload up to 10 photos showing the item's condition. If your seller is sending your item using a tracked delivery service, you can follow your item's progress all the way to your delivery address. Thanks to all authors for creating a page that has been read 73,260 times. Log into your account on the eBay website with your username and password. If the estimated delivery date for your order has passed and your item hasn't arrived, you can let the seller know by reporting that you didn't receive it. If you want to bid on an auction or send a Best Offer to a seller, you'll need an eBay account, You pay for the item using PayPal, a credit or debit card, Apple Pay, Google Pay, Afterpay or Zip. If possible, we recommend trying to collect your package from the original address. Most sellers accept returns if you've changed your mind check the listing for details of their returns policy. Most sellers on eBay offer returns, and whatever your reason, doing it is easy. A strong shipping strategy is key for a successful holiday. Forum. For advice on how to find an eBay shops return policy, read on! We'll automatically close a return request if there's been no activity.

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