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The Maine Department of Health and Human Services (DHHS) is excited to announce that Maine Supplemental Nutrition Assistance Program (SNAP) recipients are now be able to purchase eligible food items online at participating retailers using their Electronic Benefit Transfer (EBT) cards. District Office Locations. 23rd.? Frequently Asked Questions . They must have been under age 6 on September 1, 2021. To submit a question or comment concerning any DHHS service or program, please fill out the form below: Please do not include personal information such as social security number, date of birth, etc. Any grocer is allowed to purchase wireless EBT equipment which makes curbside pick-up possible. For Long Term Care questions: see Machias Office. TTY: Maine relay 711, Maine Department of Health and Human Services, Temporary Assistance for Needy Families (TANF), Higher Opportunity for Pathways to Employment (HOPE), Supplemental Nutrition Assistance Program (SNAP), Supplemental Nutrition Assistance Program Employment and Training, Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), Resources for the end of the Public Health Emergency, Community Eligibility Provision or Special Provision II school, Community College Verification Form (PDF), https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, Notifications - Maine SNAP-Ed (mainesnap-ed.org), Women, Infant, and Children (WIC) program, Supplemental Nutrition Assistance Program (SNAP) Rules(Word), Americans With Disabilities Act/Civil Rights Compliance. To jump to the last selected command use Ctrl+]. Bangor, Maine 04401. Q: How do I know what action DHHS has taken in response to my report? Option 1: Apply online through My Maine Connection. The Supplemental Nutrition Assistance Program (SNAP) provides a monthly benefit to help low-income households purchase nutritious food. To jump to the first Ribbon tab use Ctrl+[. 11 State House Station Navigators are campus based staff who assist eligible students throughout their time in school. Intake uses a standardized tool to screen all reports in accordance with state statute and OCFS policies. Current MaineCare members may contact Member Services for information about MaineCare-covered services. Maine has, also, been authorized to issue P-EBT benefits for the summer of 2022. Check Website. Department of DHHS serves approximately one-third of the people of Maine, providing health care and social service . Augusta, Maine04333, Phone: (207) 287-3707 Program information may be made available in languages other than English. Child Protective Services are state agencies designed to protect children from abuse or neglect. Call the number on the back of the card to check the P-EBT balance regularly to be sure you are aware of all benefits. Jackie.Farwell@Maine.gov, Lindsay Hammes 11 State House Station The Maine State Department of Health's mission is to advance the health and safety by providing programs and services that protect and improve the quality of life. Provider Help Desk: (p) 888-420-9711 (f) 800-408-1088 | Member Help Desk: (p) 866-796-2463 (f) 207-287-8601 Prior Authorization (PA) Helpdesk (for Provider PA inquiries): (p) 888-445-0497 (f) 888-879-6938 Home PA - Prior Authorization Forms Listed below are all the PA forms you will need in order to request drugs that require prior authorization. They cannot have received P-EBT as a school aged child for any month in the 2021-2022 school year. No. Benefits for August through November 2021 were issued June 21 - 25 and September 12, 2022. Eligibility for P-EBT for school aged children is dependent on being eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. About Us Shoppers can visit their local BJ's, Hannaford, Shaw's or Wal-Mart store online to find out what pick-up or delivery options are available near them. Benefits for the remainder of the school year were issued August 29, 2022. 1-800-442-6003 (TTY 711). About Us Learn more about SNAP E&T, Department of 207-629-4000. You will need to provide the card number and the card holder's name and date of birth. A: Call anytime. ), and any information about relatives of the family that you may be aware of. In SNAP-Ed, participants receive nutrition education services with helpful information on how to eat healthy on a budget. 109 Capitol Street To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). These benefits were issued December 5, and available December 9, 2022. Q: What information should be reported? A: Call Child Protective Intake at 1-800-452-1999 or for deaf or hard of hearing individuals 711 (Maine Relay). Department of Health and Human Services Maine (Maine DHHS) phone number is 800-821-5821, located at 109 Capitol St, Augusta, Maine 04330 where you can speak to a real person from . For additional DHHS office locations, including Vital Records (birth, death, and marriage certificates) and the Health and Environmental Testing Lab, view our Administrative Offices list. To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). Most states offer the ability to apply for food assistance program online or in-person at local county offices. Department of DHHS Administrative Office 109 Capitol Street Augusta, ME 04333 Phone: (207) 287-3707 Fax: (207) 287-3005 TTY: Maine relay 711 Media Relations If you are a member of the news media and need immediate assistance during or outside of business hours, please contact: Jackie Farwell Communications Director, Maine Department of Health and Human Services Temporary Changes to Benefits Contact DHHS, 109 Capitol Street Online:Submit a question, Hotline: 1-866-348-1129 Nationwide 24-hour, toll-free 1-800-624-8404, TTY Out-of-State (after hours) 207-287-3492, Department of They must be eligible for Free/Reduced price meal benefits on the USDA National School Lunch Program meal benefit application. (207) 287-3707. Maine is developing a plan to issue P-EBT benefits for the 2022-2023 school year. Call the number on the back of the P-EBT card. DHHS Home | Department of Health and Human Services Home About Us Contact DHHS Hotlines / Crisis Numbers District Office Locations Administrative Office Locations Commissioner Staff Careers at DHHS Budget & Financial Management DHHS Budget Contract Management Contract Documents Division of Audit MaineCare Cost Report Template The letter was date Nov. 11th. DHHS serves approximately one-third of the people of Maine, providing health care and social service support to children, families, the elderly, the disabled, people with mental illness or substance abuse issues, and the poor. If you believe they did not receive the correct amount of P-EBT, you can complete a P-EBT Reconciliation Application. Email your appeal to farmington.dhhs@maine.gov or any of the regional offices. For The Office of Child and Family Services line is staffed 24 hours a day, 7 days a week, including on holidays. Generally, phone contact with the social worker to discuss a case-related issue is preferable to email or texting due to confidentiality concerns. Shaw's and Walmart accept both SNAP and EBT cash benefits. Maine Center for Disease Control and Prevention (Maine CDC) provides leadership, expertise, information, and tools to assure conditions in which all Maine people can be healthy. If your child is eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program, is enrolled in an eligible school, and missed school meals due to COVID-19, they are eligible for a benefit of $7.10 for each day missed. Keep in mind that Intake caseworkers are trained to gather the information needed to make a report, they will ask you questions to walk you through the reporting process. In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity. Read our Summary of Changes (PDF). Current SNAP-eligible retailers interested in participating in online EBT purchases should visit the USDA website for more information, including program requirements and instructions for enrollment. Fax Number: (207) 778-8410. Health and Human Services Unlike previous years, each school aged childs benefit is uniquely calculated based on the number of days they missed school meals due to COVID-19. Farmington, ME 04938, Option 3: E-mail an application to Farmington.DHHS@Maine.gov. 11 State House Station TTY: Maine relay 711. If a report is deemed appropriate for investigation and assigned to a caseworker contact with the family should occur within three days of the report. DHHS serves approximately one-third of the people of Maine, providing health care and social service . To be eligible for the 2021-2022 school year. ), dial 0 and ask to speak to the duty worker who will either assist you by providing an answer to your question or who will assist you in locating your social worker. *The Lewiston District Office is closed temporarily. SNAP E&T helps connect SNAP participants with job training and education. Health and Human Services Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Programs & Services Bring joy to families in Maine by being a part of our supportive community. They cannot have received P-EBT as a school aged child. To submit a Freedom of Access Act (FOAA) request online, please complete the Department of Health and Human ServicesFreedom of Access Act Request Form. DHHS Address. 1-800-432-7825. They must have beenunder age 6 on September 1, 2021. Any purchases made with the card will restart the 9 month period. For additional information about FOAA inquires, visit The Maine Freedom of Access Act Page. In response to COVID-19 and related laws, the Office for Family Independence has made a number of temporary changes to safety net programs including SNAP. 109 Capitol Street 11 State House Station The completed AD-3027 form or letter must be submitted to: This institution is an equal opportunity provider. OCFS Home If you receive SNAP you may also be eligible to participate in Maine SNAP-Ed orSupplemental Nutrition Assistance Program Employment and Training (SNAP E&T). OFI also provides child support services and disability determination services. Reporting Suspected Child Abuse and Neglect. Amazon, BJ's, and Hannaford accept SNAP food benefits only. Most states offer the ability to apply for food assistance program online or in-person at local county offices. Learn more about SNAP-Ed. MaineCareMember@gainwelltechnologies.com. A: Sometimes families fall into old patterns, even if OCFS has completed an investigation. Or, call or visit your local DHHS office (listed by towns and cities) Current MaineCare members may contact Member Services for information about MaineCare-covered services. 41 Anthony Avenue Farmington DHHS Office 114 Corn Shop Lane Farmington, Maine 04938 State of Maine Information Official USDA Information 1-800-442-6382 This is the Farmington DHHS Office located in Farmington, ME. DHHS FAX: (207) 287-3005 Programs Below are the state programs you can apply for. Lindsay.Hammes@Maine.gov. Phone (207) 596-4262. It a prosecutable offense to give the card and/or benefits away. FOAARequests.DHHS@maine.gov 11 State House Station CoverME.gov is operated by the Maine Department of Health and Human Services. TTY: Maine Relay Services 711, Available Statewide 24 hours a Day P-EBT benefits (of $7.10 per day) are only issued for the days school meals were missed due to COVID-19, for students. FAX: (207) 287-3005 For questions regarding program eligibility and applications for MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, please call: 1-855-797-4357 (Fax: 207-778-8429 ). However, to avoid missing future potential eligibility, you can apply for SNAP at MyMaineConnection. Health and Human Services DHHS District Office hours of operation are from 8:00 am - 5:00 pm Monday through Friday. (Households who applied in the summer but did not receive a decision until September may have their summer P-EBT benefits issued in November.). Phone: 1-800-977-6740 (TTY 711) Fax: 1-877-314-8775 Email: MaineCareMember@gainwelltechnologies.com I have been in touch many times by emails to your office and you have never sent an answer. P-EBT cards are for the individual child. For EBT self-service, please visit https://www.pinetreecard.com/ Disability Determination Services (207) 287-9600 or 1 (800) 452-8718 Child Support Services Phone: (207) 624-4100 Online: Submit a question Reporting Fraud Hotline: 1-866-348-1129 Email: fraud.dhhs@maine.gov Online: report fraud If your child has not been found eligible for this program, the first step would be to apply for it. Households must submit a meal benefit application to establish free/reduced eligibility. No. Contact your local grocery store to see if they chose curbside pick-up as an option. Households must submit a meal benefit application to establish free/reduced eligibility. 11 State House Station My review and paperwork were done well in advance of the deadline. Official USDA Information. Augusta, Maine04333, Phone: (207) 287-3707 Phone (207) 778-8400. They must attend a school that was closed or had reduced attendance due to COVID-19 for 5 consecutive days. Health and Human Services Sign up to get text messages from Maine SNAP-Ed and they will help you and your family shop, cook and eat healthy on a budget. They are based on the average reduction in Child Care Food Program claims for the same month pre-pandemic. Most states offer the ability to apply for food assistance program online or in-person at local county offices. Below is a list of behaviors by parents and/or caregivers that should be reported to Intake, keep in mind this is not an exhaustive list, we encourage anyone with concerns to make a report: Q: Who should I call? Community colleges can verify students are enrolled in an associates degree or certificate program that is considered a career or technical education program, as defined by the federal Carl D. Perkins Act (most certificate and associate degree programs fit the definition), OR a course the community college has determined will make the student more employable. (207) 778-8400. Caribou District DHHS Office 30 Skyway Drive, Caribou, ME - 04736 (207) 493-4000 Fax Number: (207) 493-4001 Check Website Caribou District DHHS Office Details The Supplemental Nutrition Assistance Program, commonly known as SNAP, is part of a federal nutrition program that helps qualifying low-income households purchase nutritious food. Click on the district you are working with than locate the worker you are trying to contact. The Office for Family Independence (OFI) has created a Community College Verification Form (PDF) to simplify verifying SNAP eligibility for post-secondary students at community colleges. DHHS Received a letter on Nov. 21st requesting information about bank accounts to be sent before Nov. Find the latest and most accurate information on DHHS, Sanford Address 890 Main Street Suite 208 Sanford, ME - 04073 Email Official Website Hours Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm Phone (207) 490-5443 Frequently Asked Questions Health Assistance MaineCare These programs help cover medical and preventative healthcare costs. To learn more, visit our list ofprograms and servicesor one of the office webpages below. About Us The Office of Child and Family Services (OCFS) supports Maine's children and their families by providing children's behavioral health, child welfare, early intervention, and prevention services. FAX: (207) 287-3005 State of Maine Information. Contacts for Providers, Billing Agents, and Clearinghouses, Direct Deposit/ Electronic Funds Transfer Payment Authorization Form, Medicaid's Software Vendor, Billing Agent, & Clearing House (VBC) List. Caribou DHHS Office 30 Skyway Drive, Unit 100 Caribou, Maine 04736 State of Maine Information Official USDA Information 1-800-432-7366 This is the Caribou DHHS Office located in Caribou, ME. If you are looking to visit us in person, please see our list ofdistrict and administrative office locations. Amazon waives delivery fees on purchases of $35 or more. This is the Bangor DHHS Office located in Bangor, ME. Supplemental Nutrition Assistance Program (SNAP). Most states offer the ability to apply for food assistance program online or in-person at local county offices. To activate a command, use Enter. About Us A: Mandated reporters (medical professional, hospital staff, school personnel, and law enforcement personnel) can report non-emergency information related to child abuse and/or neglect online using theKatahdin Child Welfare System. I'm 72, a widow, and live on $808.00 a month! The purpose of DCFOffices.org is to help citizens locate family services near their area. Our staff are available to provide in-person assistance at the following locations. If you are a member of the news media and need immediate assistance during or outside of business hours, please contact: Jackie Farwell Option 1: Apply online through My Maine Connection. To qualify, school aged children must be enrolled in a school that offers meals through the USDA National School Lunch Program and be eligible for the USDA National School Lunch and School Breakfast Programand be eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. SNAP eligibility cannot be determined retroactively. The Department operates two state psychiatric hospitals; provides public health information, guidance and management through the Maine Center for Disease Control and Prevention; and provides oversight to hospitals, nursing homes and other health care entities through the Division of Licensing and Regulatory Services. Health and Human Services In addition,Adoptive and Foster Families of Maine Inc. & The Kinship Programis available anytime day or night to provide you with listening support, and other forms of support unique to you. Applicants and Current MembersTo apply for MaineCare, or to report changes to your name, address, phone number, income, assets, or household makeup, call the Office for Family Independence at:1-800-442-6003 (TTY 711).Or, call or visit your localDHHS office (listed by towns and cities), Current MaineCare members may contact Member Services for information about MaineCare-covered services.Phone: 1-800-977-6740 (TTY 711)Fax: 1-877-314-8775Email: The DHHS Office of the Health Insurance Marketplace (OHIM) operates CoverME.gov, Maines state-based health insurance marketplace for affordable health coverage. Contact DHHS 109 Capitol Street Students receiving SNAP or TANF benefits of at least $1 any month during the school year are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. 114 Corn Shop Lane Provides Social Services including Child Welfare Programs, Food Assistance Programs, Temporary Cash Assistance Programs, Medicaid Programs . Department of Health and Human Services The Health and Human Services Department is excited to unveil the co-location of key programs from the Social Services and Public Health divisions to a single, centralized location in the city. If you no longer have the card, you can call (855) 797-4357 to order a replacement card.
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